• 8 Page Cross Foldout Zine

• Full Colour collectable post card print

• 105mm wide x 148mm tall

Refund policy

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items: 

• Gift cards

• Downloadable software products

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

• Book with obvious signs of use

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error

• Any item that is returned more than 30 days after delivery

  
  

Refunds (if applicable)

If you would like to return your order, please email us at ######### to confirm your intention to send it back to us.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at #########.

Sale items (if applicable) 

Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at h######## and send your item to: #######

Shipping

To return your product, you should mail your product to: #####

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an order with a value of over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Every order is packaged by hand in our office so please allow 2-5 working days on top of your estimated shipping time for us to get your order packaged and shipped. You should always receive an email once your order has been sent.

UK Shipping 

This website calculates shipping based on weight and size. UK orders are sent via second class Royal Mail Signed For Delivery as standard.

International Shipping

 International orders are now sent using Royal Mail International Tracked & Signed. Royal Mail estimates 3-5 working days for European deliveries and 5-7 working days for the rest of the world (Africa, Americas, Asia, Oceania). This does not include the handling time mentioned above.

International shipping rates can vary from country to country, so we always try to ensure our shipping rates are as realistic as possible. However, sometimes the website's calculation isn't quite correct, so if we find you've overpaid for shipping we will upgrade the shipping to the highest level available based on the amount paid automatically. If you feel the shipping charge is too much or incorrect, please get in touch at ####### (or use or contact page).

Please also be aware we are not responsible for any damages

Customs

Please be aware we are not responsible for any import charges/taxes incurred once out for delivery. Studio D is based in the UK, there may be additional charges and customs rates for international deliveries

Please check with your local/state customs information and find out what charges you may have to pay before ordering. Any additional customs charges will not be included in your shipping costs but will be chargeable to you when the order arrives at your border.

Shipping Times

The expected delivery time for an order is set out in the order confirmation. In case of a delay in delivery, we will inform you and continue to monitor the order. You may cancel the order if a delivery is delayed for more than 30 days and the delay is not due to you.

Depending on the delivery method you may be required to pick up the order at a specific delivery point. You are required to do so within the time specified in the notification of delivery. If you do not pick up the delivery in time you may be charged a fee and the order may be sent back to us at your expense. We may also cancel the order if the delivery is not picked up in time.